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I saw this today from an organization called Poynter that I get emails from, and thought it was nice.
These are three things employees never forget, from Poynter's Jill Geisler.
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These are very good. My great bosses have also done these:
1) Provided us with necessary resources,
2) Worked to establish and keep open communications with our
internal customers,
3) Told us to go work, and DON'T SWEAT THE SMALL STUFF.
Cheers,
Keith H
OK, so we did the three things employees never forget. Now, Jill has a new post about three things employees never forgive.
1. Bosses who lie.
2. Bosses who take credit for other people's work or ideas.
3. Bosses who are one way around their employees and another way around their superiors (the boss's boss).
I've been the supervisor for 25 staff for about 9 months now. Prior to that, I had always been the employee. I remembered what things I liked and didn't like in a boss and tried to bring that to my new role.
Too many bosses forget what it was like to be an employee or let it go to their head and forget that they made mistakes that they had to apologise for, they made big mistakes as an employee and that they have their own personal joys and tragedies.
You have a role to fill as a manager/supervisor, but you also have to remember the journey that got you to that role.
Thanks for the reminder. I can think of very specific examples where my former bosses handled all three of these scenarios well!
