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Video Applications


The interview process has long been some what of a insulated and protected process, that no one dare suggest we conduct them any other way then face to face.  Sure we have initial phone interviews to gauge whether a candidate is actually human, and can put more than 3 words together coherently, however face to face is seen as KING when we determine whether or not we should hire a prospective candidate.

But what if technology can assist and support our decisions and even help speed up the process of decision making?  How would, and how could video be of any assistance, and even replace or add additional value to something that is revered as sacred?  And would candidates appreciate a faster process along the way?

Video interview’s can be used in 2 primary ways.  As an initial screening tool to replace the phone interview with a series of customized questions, or as a means to forward to a hiring manager or senior management colleague for further insight and assistance in the hiring process.

We all know how difficult it can be to reach people these days.  Yes we all have mobiles, are all on 3-4 social networks, but to actually speak to someone on the first phone call is really quite difficult.  What if, as part of the application process, we conducted our phone interview, or better yet, our video pre-selection/screening video? 

Imagine for a moment the earth is round (yes I know it is, but some people have stopped reading at the sheer thought of using video now, have to keep you here somehow) and we have the ability for the candidate to respond to a customized series of questions (let’s say 5) that are the same questions used in your phone interviews.  The candidate, whilst applying for your vacancy, records a video and answers the questions you have outlined.  You now have 20 applications in your inbox along with 20 videos attached.

Now before everyone jumps up and down and say’s “Hey don’t have time to watch 20 videos and read 20 resumes”, guess what?  You don’t need to.  The process is quite simple.  You have 20 applications, you short list an initial 5, and have 2 “maybe’s”.  After reviewing the 5 short-listed candidates video’s, you cull this down to 3 as their responses to your customized questions don’t quite match up to what your client, or your company are looking for.  You review the 2 “maybe” candidates, and you were right, they will stay in the maybe pile for the time being.

So where does that leave us.  You have 3 candidates to bring in for an interview.  But has this achieved anything? 

Here is a simple calculation. 

Average phone interview time – 10 minutes
Candidates to be phone interviewed – 3
Time to phone Interview – 30 minutes
Time spent chasing candidates for phone interview – 20 minutes

Ok, so 50 minutes approx. saved is not a bad start.  But it gets better.

Candidates to Interview (from original process of phone interview) – 5
Average Interview time – 1 hour
Total Interview time – 5 hours

Candidates to Interview (video interview process) – 3
Average Interview time – 1 hour
Total Interview time – 3 hours

Time saved = 2 hours interview + 50 minutes for phone Interviews
Total = 2 hours 50 minutes

Now what could you do with that extra 2 hours 50 minutes.  What would you CEO say if you save that amount of time on each hire.  How happy would your hiring manager be about only interviewing the most relevant candidates and having more information from the get go?  What dollar value can you place on almost 3 hours of time saved and would your CEO and FC be happy with this outcome? Would you be happy with even saving half that amount of time per hire, on half of your vacancies?

Now you might be sitting there reading this thinking there is no way that any of this is possible and that your processes are sound.  This may be true, however we are all looking to improve our processes and streamline efficiencies across the board.  There is little doubting that candidates are comfortable with video in their lives, just look at the strength of video sites across the net, and the gamut of hours watched.

The Internet and the technology attached to it have added great value to the hiring process already.  The ability to strengthen this further by utilizing video platforms to attract, engage and retain your talent is here right now.  Is it really that far fetched to think that video cannot add value?

3 comments

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  • 1 point 5 months ago

    Justin,

     

    The use of video in screening is an interesting idea. It definitely makes sense, however I would be concerned about the job seeker's access to a video camera. I knew a company that actually utilized skype video for the first couple of interviews and it worked quite well for them. However, they made this an option rather than a requirement.

    I completely agree there needs to be a more efficient way to do inital screening. I have co-founded a company (Groupereye.com) and have created a logical and efficient way to screen potential employees for internships and entry-level jobs through virtual case competitions. 

    -Dave

  • 1 point 5 months ago

    Video interviews do offer great potential--actually any tool that allows more person to person conversations is a plus.  The downside:

    -potential allegations of discrimination based on all the familiar fields,

    -lack of skills in video interviewing on the part of the person being interviewed--and the person interviewing.

    Consider that major talking heads take communications training before they "go-on" public anything.  Pity the poor person who just wants a job, is not charismatic and does not have a natural ability to speak in these venues.  What would you propose to support their potential?

    Finally, there are companies that prepare formal video interviews/resumes that are sent to hiring managers.  These are staged events, take bandwidth and time to review.  They offer some insight into a person's potential--but a narrow insight.

    Perhaps one alternative is for the recruiter to not worry about the fifty minutes saved by  not chasing a candidate for a phone interview but look at alternative strategies: pre-schedule phone interviews via email; forward pre-qualified candidates to the hiring manager for review; clarify exactly what the critical experience and competencies are that are being sought; provide video interviews based on the pre-qualified and short list of candidates.  Make certain that there is a consistency between the job expectations and the interview questions being asked of each video interviewed candidate.

    I believe that new recruiting and selection tools will generate new laws and liabilities.  Remember when you were first able to apply for a job on-line?  The legal argument became what constitutes a job candidate? 

    All being said, the potential value of interactive media for enhancing recruiting and selection is great.

  • 1 point 5 months ago

    Having worked in both, corporate recruitment and third party, my perspective aligns with yours.  Technology allows us to do so much...why not leverage it to the fullest? 

    Video allows candidates the opportunity to distinguish themselves.  They can show energy, enthusiasm and passion...none of which come through on a resume.

    We've had a great response to our "Video Introductions." I'd invite you to see how candidates are differentiating themselves in the restaurant industry.  Check out a few at: www.yellowdogrecruiting.com/best_in_show.html

    David Rose - YELLOW DOG Recruiting