See who is already coming to #socialrecruiting summit in November!

Blog Network

Invested, innovative, brilliant: Improving the recruiting experience

Great recruitment brands start with great candidate experiences

In poker, it's called a 'tell' (or, Don't Bite Your Nails In Interviews) follow this blog post

Last week I happened to overhear a post-interview conversation among 3 recruiters (one senior, one very senior, and one intermediate).

The position for which they were interviewing was a fairly senior HR role.  The client was looking for a fairly rare combination of specific education, skills and experience, so the likely source of a candidate who met all the requirements was an intermediate HR practioner who could 'rise up' to the role.

They'd finally found a candidate who they thought was a good fit:  She had the education, the skills and experience; in person, she was smart, engaging, and gave a good interview.

So how come all 3 recruiters came out of their interviews with her feeling reluctant about sending her to the client as a part of the candidate shortlist?

Her fingernails were bitten down to the quick.

Not just short, once-in-a-while bitten nails, but the hacked-up stumps surrounded by picked and scabrous skin of the serious nail biter.

The candidate hadn't actually bitten her nails during the interview, but she hadn't been able to keep herself from absent-mindedly picking the skin around her nails.

Besides being a big heap of yuck for the people trapped in a small room with her for 75 minutes, it raised some serious questions:  How would this candidate perform under stress?  Was this an indication that she just couldn't handle it?  Was it just a habit, indicative of nothing, really? 

And the all-important:  Would the client be grossed out by her hands?

In the end she was added as a distant #3 on a shortlist, of which the client picked candidate #2, so it never came to the crunch.

We've all got nervous habits - 'tells', as they say in poker.  But if yours is fingernail-related, you might want to consider trading it in on something less evident, like, say, touching the burners on the stove 4 times before leaving the house.

 

14 comments

Log in or register to post a reply.

  • 1 point 3 months ago

    I once had to tell a candidate NOT to wear his toupee to an interview.  When doing reference checks on him everyone gave high marks except regarding his very bad rug.

    When I confronted him about it he told me "it will look good,  I just took it out of the dryer". 

    I love my job.

    FYI 2 tats and three earrings @ 44 years old.  My ink is hidden when I wear short sleeves and I have no issues with removing the earrings and am smart enough to know when I should.

  • 1 point 3 months ago

    Of all the comments I've had on the various Egregiously Bad Candidates blog postings, this is the one that made me burst out laughing and read it to the person sitting beside me.  Now we're both laughing.

    Hilarious!!!!

  • 1 point 3 months ago
  • 1 point 3 months ago

    Years back, I had a sales rep with that particular habit. She was a perfectionist and what I call a stress-eater--just loved difficult situations. She was a top performer. The thing with tells is that you need to know what they mean.

    On the other hand, if it's just an appearance thing and not psyche; every clients tolerance for ugly is different.

    Me? --I only submit the beautiful, the brilliant and the kind.

  • 1 point 3 months ago

    I guess I'm just old enough to be put-off by obvious tats and pierciings(other than ears).  While a part of me KNOWS it is just a fashion statement for younger people, I still find it off-putting.  I feel like if it turns me off it is likely to turn off some customers as well.   Flip-flops?  geez......   The over-powering perfume is not uncommon to encounter and is a definite turn-off.  It gives me a sore throat.  I really don't understand the entire problem with proper grooming.  I simply could not imagine appearing at an interview (or job fair) without being well-groomed.

  • 1 point 3 months ago

    First let me intro myself,  I am not Gen Y,  Gen X, and born a little too late to be a baby boomer, but will be investigating my medicare options in the not too distant future.

    I too used to feel the same way about tat's, etc.  Then about 3 years ago got a call from a client's manager that had an urgent need for a system administrator.  I had a solid candidate that I had been talking with (but had not yet met) and called him right away.  As it turned out,  they were both working in office building's in the same complex.  I arranged for the two to meet within the hour.  After their meeting, I recieved a call from the HR manager raving about the candidate,  and how the hiring manager could not wait to get him on board.

    The candidate came into our office that afternoon to sign documents.  I went to the lobby and there stood my candidate; levi's, sleeveless T-shirt  (clean and crisply ironed),  shaved head,  goatee and mustache,  and a tattoo that started under his shirt, wrapped up around his neck,  finishing on his shaved head.

    If I had met him first,  would I have allowed him to meet our client,  NO.

    I learned something that day.

  • 1 point 3 months ago

    Yucky visual!!! Really, people need to know that even the most obscure trait could be a potential "turn-off" to an employer.

    Grooming is very important, yet somehow far too often overlooked. Some people wear really overpowering foul smelling perfume. That makes me gag every time!!!

    I recently saw a lady at a job fair wearing flip-flop style sandals, bearing her chipped toe nail polish, topped off with too short (flood) pants, a sloppy top and her hair was pulled up in a butterfly clip. Not so impressive in my opinion. Worst of all, she struck up a conversation with me and had the most negative attitude.

    Personally, I don't care about the tats, piercings, etc, as long as the person knows how to be presentable and professional and won't scare off any clients, customers, etc. Now, if they come in with a Mike Tyson style face tat... probably not going to be my first choice! Sorry...

  • 1 point 3 months ago

    The flip-flops issue is one that comes up a lot, especially in the summer.  We'll get candidates coming to the office (we're a recruiting company) in shorts, flip-flops, etc. I think this is a serious lapse in judgement, but - again - the Gen Yers among our recruiters just say, "Well, I told them we had a casual office, so it's fine with me."

    And then I feel old for thinking that a 'casual' interview means khakis and a button-down shirt, not frisbee-playing clothes.

    Of course, the whole office agreed that the girl who came in last week wearing 6-inch white vinyl platform shoes made a serious sartorial mistake.

  • 1 point 3 months ago

    I used to bite my nails and saw the reactions of any and all, so I started to get manicures and stopped the nervous  addiction.

    I wish she had a manny/ peddy before the interview.

  • 1 point 3 months ago

    Especially with people who have been unemployed nervous tells are a serious problem. Especially for the more senior job searcher who may be interviewing for a few months on any one interview cycle, nervous behaviour can sabotage a promising process.

  • 1 point 3 months ago

    How about tattoos and piercings?  Fidgeting?  Personally I get a manicure prior to an interview.  It can't hurt.

  • 1 point 3 months ago

    I don't know - I'm old enough to think that an eyebrow piercing raises 'doubts' in an interviewer's mind, but the younger recruiters around here (i.e. under 30) don't think it's a big deal any more.

    Heck, I remember when my mother told me that my 'triple piercing' (I have 3 earrings in one ear) would get in the way of my career - but no one notices them now.

  • 1 point 3 months ago

    There's medicine that can help that.

  • 1 point 3 months ago

    Piercings are a fashion statement and different, but nail biting is or could be a sin of insecurity. All that being said if the job fits, a little manicure is an easy fix.

     Also piercings are also generational, as a tats.  NOT too many in the wrong place though.