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Supply Chain Meets Talent Management follow this blog post

An interesting article showed up on my radar recently: "Talent on Demand: Applying Supply Chain Management to People," which highlights some of the talent management ideas discussed in a new book by Peter Cappelli.

The attraction of his approach is clear: by applying the principles and rigour of supply chain management to human resources and recruiting, we can develop a more effective and responsive talent management strategy. To do so would clearly be a big shift in thinking in numerous areas -- the author questions everything from the value of the vaunted "big talent pipeline" to common hiring and skills development practices. And truly, what human resources professional doesn't bristle at the idea that people are to be thought of as a product, talent as inventory?

Yet there are clear correlations between common problems experienced in the manufacturing and hiring processes -- so why not see if there are similar connections to be drawn between solutions? This approach also seems to rest on a cornerstone of human resources thought: namely, that a company's talent management strategy, if properly managed, adds significant value to an organization's bottom line.

Is it possible to get the best of both worlds: employ a "supply chain"-style talent management strategy that delivers demonstrable value while simultaneously delivering an excellent candidate experience, supporting employees, and maintaining a workforce that is invested in and passionate about the organization? Just a little food for thought.

2 comments

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  • 1 point 5 months ago

    I think recruiters tend to be natural salespeople, but it's often the hiring managers who don't have that entrepreneurial, go-for-it sales enthusiasm - we often see a disconnect there. 

    And I've definitely heard HR people be extremely dismissive of recruiters, saying things like, "Well, they're just glorified salespeople anyway..." - as though there is something mildly distasteful about 'salespeople'. 

    Except without salespeople, most people wouldn't have jobs; without recruiters, most HR people wouldn't have jobs, either!

  • 1 point 5 months ago

    Sarah,

    Thanks for the intriguing thought piece.  I would also like to see more talent acquisition teams apply SALES best-practices to the recruitment function.  Then the performance of talent acquistion teams would really be deemed a "competetive advantage" by more CEOs.

    Carlos Adame