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Have you read this Globe and Mail article about the online retailer Zappos?

The article outlines "the deal" every new employee is presented with following their training program:

If you don't like what you've seen, quit now and we'll pay you for time worked and give you a $1500 bonus, the company says. According to a quote in the article, 2 to 3% of new employees take the deal and quit.

The measure is designed to preserve the company's vibrant, start-up culture and weed out the people who may have gotten past the personality screening, but really aren't the Zappo kind.

Needless to say, the comments on the article present tons of food for thought.

Mark from Calgary said that in the effort to preserve their culture, the company is probably doing the opposite:

"How does that keep the 'duds' out? Usually the 'duds' are the ones that aren't the most wanting to leave anyways -- there for the paycheque essentially. "

James Hare from Saskatoon says that the smartest are probably taking the pay out:

"Why be at work for anything other then the paycheck? Work isn't life, its just a way of paying for it. People at work maybe nice and work maybe interesting but if employers don't pay enough or demand to much time why stay? It just means they want you to work more then they want to pay you for. Take the money and run."

Dan Strasbourg sees something more incidious about the "culture" of Zappo:

"Companies should never make employees chose between family and work. And they have the gall to do it in the name of 'corporate culture'?"

What's your reaction to the sought out and bought out policy at Zappo's?  

2 comments

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  • 1 point 16 months ago

    Glad to hear you had such a great experience meeting with Zappos. Could you share a little more about what you think they're doing right?

  • 1 point 16 months ago

    I was sent this blog on the Zappos and it struck a nerve! I was recently at Zappos and toured the company, spoke with dozens of employees including their HR leaders, the owners (Tony-Alfred-Fred), I have read a pile of materials on Zappos and I came away with a REFRESHED sense of optimism. In fact, I was jumping up and down. All I have to say is before we trash forward thinking CEO's, and it is usually those with no experience (my guess) and ambition with changing the "status quo", I would suggest getting on a plane and seeing this for yourself. I am highly recommend this to ALL CEO's and Executives that are responsible for a positive influence in their company oh yay and the bottom line... GO SEE THIS FOR YOURSELF and at the end of the day you have not drank the cool-aid or at least taken a sip... Good luck! For my part I love these guys... and I applaud them!!!

    PS... I have never drank the cool aid until now.